Privacy Policy

We collect information necessary to provide a high-quality learning experience: Account Information: Personal identifiers such as your name, email address, and profile data provided during registration. Learning & Audio Data: We process text and voice inputs from your practice sessions to provide AI-driven fluency feedback and progress tracking. Payment Information: Financial transactions are handled by secure, PCI-compliant third-party payment processors. We do not store full credit card numbers or sensitive banking credentials on our systems. Technical Logs: Standard usage data including IP addresses, browser types, and device identifiers to ensure platform security and performance.

Your data is used to: Provide Services: Manage your account and personalize your English learning path. Improve AI Accuracy: Enhance our speech recognition and feedback algorithms. Support: Respond to your inquiries and send essential account updates. Security: Prevent fraudulent activity and protect our users.

We do not sell your personal data. We only share information with service providers who help us operate our platform, including: Identity Management: Secure third-party providers for user authentication and login. Payment Processing: Trusted financial gateways for secure billing. Cloud Infrastructure: Industry-standard hosting and database providers. AI Processing: Secure specialized services used to analyze language patterns and provide feedback.

We retain your information only as long as necessary to provide our services or comply with legal obligations. We use industry-standard encryption (SSL/TLS) to protect data during transmission. While we strive to protect your personal information, no method of electronic storage is 100% secure.

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. You may also withdraw your consent for data processing at any time by contacting us.

We use essential cookies to maintain your session and remember your preferences. You can manage cookie settings through your browser, though some features of Englivo may be limited as a result.

We may update this policy periodically. We will notify you of significant changes by updating the "Effective Date" at the top of this page.

For any questions regarding this policy, please reach out to: Email: support@englivo.com Website: https://englivo.com/contact